Privacy Policy

Last updated: August 10, 2025

This Privacy Policy explains how Vocare (“we”, “us”, “our”) collects, uses, and shares information when you use our website and services (the “Service”).

What we collect

Personal Data you provide

• Email address (for account creation and login)
• Name (to personalise your account)
• Profile preferences such as apprenticeship field and level
• Application records you add (company, role, notes, links, status, deadlines, provider)

Usage Data (automatic)

IP address, browser type, pages visited, timestamps, and basic diagnostics collected via standard logs and essential cookies.

Why we use your data

• Provide, maintain, and improve the Service
• Authenticate you and secure your account
• Send essential service communications (e.g., login codes, security notices)
• Understand aggregate usage to improve features

Legal bases (UK GDPR)

• Contract: to provide the Service you sign up for
• Legitimate interests: security, analytics, service improvement
• Consent: only where required (e.g., optional communications)

Cookies

We use strictly necessary cookies (e.g., for login sessions). If we add non-essential cookies in the future, we’ll ask for consent.

Data sharing

• Processors: trusted providers that help us deliver the Service (e.g., hosting, authentication) under data processing agreements
• Legal: where required by law or to protect our rights
• We do not sell your personal data.

International transfers

Your data may be processed outside the UK/EEA. We use lawful transfer mechanisms (e.g., SCCs) where required.

Retention

We keep personal data only as long as necessary to provide the Service and meet legal obligations. You can delete your account to remove your data (subject to lawful retention needs).

Your rights

• Access, rectify, erase, or port your data
• Object to or restrict certain processing
• Withdraw consent where processing relies on consent
• Lodge a complaint with the ICO (UK)

Children

The Service is not directed to children under 13. If you believe a child has provided personal data, contact us and we will remove it.

Changes

We may update this policy. We’ll post changes here and update the “Last updated” date. Material changes may be notified by email or in-app.

Contact

Email: [email protected]